Policy, Terms, and Conditions

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- Way of the Gun reserves the right to refuse service to anyone, for any reason, at any time.

- ALL firearms must be inspected prior to being accepted for customization, service, or repair.

- ALWAYS ship or bring your firearm(s) to the shop UNLOADED and CASED. (If you require extraction of a live round, please call ahead for safety instructions.)

- Please inform us of any prior work done to the firearm. 

- Only the work listed on the work order will be performed. (We will contact you if more work or parts are warranted in the service or repair of your firearm.)

- Once the work is complete, the firearm will only be released to the person who dropped it off or shipped back to the FFL from which it was received.

- Any work on NFA items only available while you wait on-site. (Due to change, bearing SOT status.)

- We DO NOT work on air rifles, muzzle loaders, antique exposed hammer guns, Damascus barrel guns, or any firearm deemed unsafe or illegal.

- Should you ever have any issues or problems, please contact us and we will happily correct any problems free of charge, as long as the problem was due to our original work.

- Any firearm left more than 90 days from the date of invoice (date the customer is notified of completion), without prior arrangement, will be considered abandoned and will be sold to recover the cost of parts, repairs, or customization.

- We are not responsible for lost or stolen property in the process of shipping. Please select insurance from the shipping partner at your desired amount of coverage when choosing shipping options.

- We currently accept cash, check, or money order. If paying by check, all checks must clear prior to any work being performed. All parts must be prepaid, and a deposit is required on all custom work.